Now in public beta · voice-first

Your experts' know-how,
working every shift.

SME Agents run ~70% of a Production, Ops, or Maintenance role — they know the steps, the skill each one needs, and exactly when to call a human. Teach them by talking; they run alongside your operators.

Production · Operations · Maintenance — seeded demo, no signup

The problem

Your best operators are retiring. Their know-how leaves with them.

The motor whisperer, the changeover wizard, the shift lead who just knows — when they walk out, downtime, scrap and ramp-time walk in. Training the next person takes years you don't have.

So capture the workflow itself — as an agent that runs the job and trains the next person while it does.

What an SME agent is

A digital subject-matter expert — in four layers.

Not a chatbot. A worker that knows the procedure, does the lookups and the paperwork, and escalates the judgment calls.

Workflow

Every job broken into steps and decision gates — the role’s real operating procedure.

Skills per task

Each step tagged with the skill, the tool, the SLA, the safety gate, and who to escalate to.

Ontology + graph

Steps, skills, equipment and people on a living knowledge graph the agent reasons over.

Voice, both ways

The expert narrates to teach it; the operator talks to run it — multilingual, hands-free.

Teach it by talking

An expert narrates their day. The agent interviews them, drafts the workflow ontology step by step, and they refine it by voice — “add a thermal check before every motor start.” Minutes, not a documentation project.

It runs the job

An operator says a problem. The agent walks the workflow — next step, the skill and tool it needs, the spec — does the parts lookup and the log itself, and escalates only the rare calls that need a human.

The agents

Three roles, one engine.

Each agent is the same engine pointed at a different role's workflow, skills and escalation rules.

Maintenance SME

“Motor won’t start” → diagnose → safety lockout → part → guided repair → log.

Runs ~75% of the roleOpen

Production SME

Changeover → recipe → stage materials → SMED → first-article → quality hold.

Runs ~75% of the roleOpen

Ops SME

Read the shift → rank losses → triage → dispatch → safety → handover note.

Runs ~75% of the roleOpen

Enterprise

Capture the role before it walks out the door.

Stand up an SME agent per role, on your own ontology and data. It runs the daily 70%, trains new hires on the job, and surfaces the gaps where your procedures are thin.

Workflow + skills captured as a living graph
Voice-first capture and operation — multilingual
Safety & quality gates always escalate to a human
Auto-discovers missing steps from real shift logs
See it on a real workflow
Maintenance SME · coverageruns 75%
Agent does it45%
Agent guides the operator30%
Escalates to a human25%

Escalation is a feature. The 25% it hands off — the winding fault, the quality hold, the safety event — is exactly where you want a human, and the agent routes it instantly.

Technology

Built on a proven agent engine.

Voice, ontology graph, extraction and evolution — the same stack already running across our platform, pointed at the shop floor.

Voice ASR/TTS
Ontology graph (Neo4j)
LLM extraction
Knowledge vault + RAG

Human-in-the-loop

Safety & quality always escalate

Multilingual voice

Hindi, Kannada, Tamil & more

Your data, your graph

Per-role isolation

On-prem ready

Free-tier voice by default

Give your hardest-won expertise
a second innings.

Stand up a Production, Ops, or Maintenance SME agent — and watch it run the work, in its own voice.

Open the live demo
Human-in-the-loop
Multilingual
Your graph
On-prem ready
SenseSteer